FAQ

Basic Info

This is the physical version of my fanmade xingyun comic from twitter. Minor changes have been made to correct any typos or mistakes.

How long is the preorder period?

Preorders will start on November 21, 2022 and end on December 12, 2022 (PDT). Please note that production and shipments will only begin after preorders end.

When can I expect to receive the zine?

Production will begin at the end of the preorder period and is estimated to take around 2~3 weeks. Estimated shipping dates are early January 2023, and you will be notified via email with the tracking number once they are shipped. However, international shipments may take around 1~4 weeks to arrive. 

Can I update my information after placing the order? 

Modifying shipping information is only possible during the preorder period. Please send me an email at [email protected] with your order number to request!

Can I cancel my order? / Do you issue refunds?

All orders are final unless it's an emergency situation, please consider carefully before placing your order!

My package is damaged / lost

Please contact at [email protected] and I'll help you! However, I will only issue refunds / replacements on orders containing inaccurate information that differs from the customer input, or packages that went missing / got damaged prior to shipment.